International Mining and Steel Manufacturing Group of Companies

International Mining and Steel Manufacturing Group of Companies

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In total, good enough for a few nights of business trip, wifi works great all over. This site uses cookies to improve your experience, to enhance site security and to show you personalised advertising. Click here to learn more or control your settings . By clicking on or navigating the site, you agree to our use of cookies. Our staff is glad being helpful to you and motivated now for providing to our guests even a greater service.

Pool room was dark, small and without decorations because maybe decorations could help for relax. I went to Astana for business affaires, I stayed there several night.

Grand Park Esil

We look forward to welcome you again at our hotel. thank you for your staying at Grand Park Esil Hotel during your travel to Astana. We are glad to know that you enjoyed your room, gym, breakfast and staff.

There are places to eat not very far from the hotel. Breakfast (!!!) so nice, it contained several types of cheese, bread, sweet bread was so nice. I enjoyed morning there cause of this breakfast.

Your feedback for us is very valuable. Our main priority is to provide our guests an experience beyond expectations.

My friend advised me this place. The staff is (of course) Russian speaking, they were so friendly, they helped me to call taxi several times and they booked for me ticket to the theater. It was pretty cold in Astana in November.

I discussed your valuable concerns with the operational team in order to avoid similar in the near future. I truly hope to have the chance to prove you as well and please accept my apology again. Lookinf forward to seeing you back Grand Park Esil. We appreciate very much that you are recommending Grand Park Esil to other business travelers, highlighting the cleanliness of rooms, new refurbishment of the bathrooms and great work of WiFi all over the Hotel. Staff is very helpful and speaks good english, breakfast is average, rooms are a bit small but clean and seem newly refurbished.

  • It is very important for us to know your experience.
  • I will be sure and share you appreciative comments to the team.
  • I tried massage but didn’t like because in middle to that service master phone rang and she talked stopped massage and told me sorry.

The breakfast choice if different. Big choice but if you’re looking for a piping hot cooked breakfast you’ll be disappointed. It’s centrally located for sightseeing on the right bank and not far to the river. There’s a very handy cash machine at the door. Comfortable hotel for a pleasant stay in Nur-Sultan, one-bed room in a good condition, breakfast tasty and fitness+pool for relaxation after a long day.

I tried massage but didn’t like because in middle to that service master phone rang and she talked stopped massage and told me sorry. It’s not correct to bring phone in massage room and especially stop massage because I payed time for get relax not for calls, not professional!!! Menù restaurant don’t have Kazakistan meals, maybe some Kazakistan meal was pleasant. Shower and sink were noisy. I don’t understand if in bathroom there was window or fan to eliminate odors.

We hope to welcome you once again for your next visit. Many thanks for your detailed feedback; your opinion is highly appreciated. It was great pleasure for us to get such warm notes from you.I deeply regret that we are not able to fulfill your expectations and I personally fully understand your disappoinment. Our aim always is to provide a memorable stay for our guest and to make it smooth and hassle-free.

We appreciate you taking the time to share your experience with other travelers regarding your recent stay with us. Thank you very much for your positive comments and we are glad to know that you liked our breakfast at restaurant “Esil” and comfortable stay. On behalf of our entire staff here at the Grand Park Esil Hotel we would like to thank you and if you will be traveling to Astana in the future, we would enjoy the opportunity to welcome you back to Grand Park Esil Hotel. It is important for us to have our guests satisfied and delighted during their stay at Grand Park Esil Hotel.

Grand Park Esil Hotel, Nur-Sultan

of our team members! We were happy to know that you liked your room, staff and breakfast.

This hotel is very recommendable for a business stay in the capital. Furniture for baggage missed and let my baggage in the closet.

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